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Privacy Policy

D-LUDO is a premier online Ludo gaming platform operated in India, providing a diverse range of games accessible through its web portal, D-LUDO.com, and associated platforms including the Facebook application, partner websites, and mobile applications, collectively referred to as the "Portal." Users engaging with D-LUDO, whether through gameplay, participation in contests, or exploration of various features, are bound by this Privacy Policy.At D-LUDO, we hold the privacy of our users in high regard and are dedicated to safeguarding it comprehensively. Our commitment is to offer an enriching and holistic internet experience, and we encourage you to familiarize yourself with our platform through the 'About Us' section. While many Amusement Facilities are available for free, registration is required for participation in online games hosted by D-LUDO. User information is collected by D-LUDO through two primary channels: (i) information provided by users and (ii) information automatically tracked during user navigation on the Portal. Before submitting any information, we recommend a thorough review of this Privacy Policy, which elucidates how personal information will be treated. Your use of any part of the Portal implies your consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Policy. If you disagree with this Privacy Policy, kindly refrain from using the Portal. Your utilization of any aspect of the Portal signifies acceptance of this Privacy Policy and the associated practices regarding the collection, use, and disclosure of personal information. Although you have the option to withhold certain information or withdraw consent, please be aware that doing so may limit your access to the full scope of features and services offered, and we reserve the right to withhold services accordingly. D-LUDO assures users that information, including contact numbers, will not be collected for personal use. Personal details such as email addresses, phone numbers, and bank details are requested solely for the purpose of transferring winning amounts from the win wallet. This information will not be used for commercial purposes or shared with any third party. In the course of providing access to Amusement Facilities and ensuring user identity verification, additional information, including Bank Account Numbers, may be required. Users may also invite others to participate, and such invited users will be contacted and invited to register with D-LUDO. The participation of invited users is subject to this Privacy Policy and the Terms and Conditions of Portal use.

D-LUDO, an online Ludo gaming platform that involves monetary transactions. This Privacy Policy outlines how D-LUDO ("we," "us," or "our") collects, uses, discloses, and protects your personal information. By using the platform, you acknowledge and consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you register and participate in the online Ludo game, we collect personal information such as your name, email address, phone number, and payment details.

Usage Data

We gather information about your interactions with the platform, including gameplay history, preferences, and device information. Financial Information: For users engaging in monetary transactions, we collect information related to deposits, withdrawals, and transaction history.

Financial Information

For users engaging in monetary transactions, we collect information related to deposits, withdrawals, and transaction history.

How We Use Your Information

Gameplay and Transactions

We use your personal and financial information to facilitate your participation in the online Ludo game, manage transactions, and distribute winnings.

Platform Improvement

Information collected is utilized to enhance and personalize your gaming experience, improve our services, and develop new features.

Communication

We may use your contact information to send important updates, notifications, and promotional material. You can opt-out of promotional communications.

Security

Your information is crucial for account security. We use it to authenticate users, prevent fraudulent activities, and ensure the integrity of the gaming platform.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for specific purposes, such as payment processing and customer support.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our servers are stored in secure environments, and data transmission is encrypted.

Your Choices

Account Information

Marketing Communications

You have the option to opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or contacting us directly.

Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

Your information is crucial for account security. We use it to authenticate users, prevent fraudulent activities, and ensure the integrity of the gaming platform.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. Users will be notified of any material changes, and continued use of the platform implies acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us. By using D-LUDO, you consent to the terms of this Privacy Policy. Please review this policy periodically for updates.

Security Procedures:

All information collected on D-LUDO is securely housed within the DLUDO-controlled database, which is stored on servers protected by a robust firewall. Access to these servers is password-protected and strictly limited on a need-to-know basis, ensuring a high level of security. However, it's essential to acknowledge that while our security measures are effective, no system is entirely impenetrable. Consequently, we cannot guarantee the absolute security of our database, nor can we ensure that the information you provide will remain invulnerable during transmission over the Internet. Additionally, any information included in a discussion area posting will be accessible to anyone with Internet access. By using the Portal, you acknowledge and agree that your information may be utilized in or transferred to countries outside India. At D-LUDO, we recognize the dynamic nature of the internet and its continual evolution. Periodic reviews may lead to changes in our privacy policy to accommodate future considerations, and such modifications may occur without prior notice to users. Our commitment is to maintain consistency in the use of gathered information, aligning with the policy under which the data was originally collected, irrespective of any subsequent alterations. In the event of changes to our privacy policy, updates will be promptly posted on this page. This practice ensures that you are always informed about the information we collect, how it is used, stored, and the circumstances under which it may be disclosed. We value transparency and encourage users to stay informed about our privacy practices to foster a secure and trustworthy online environment.

Applicable Law and Jurisdiction:

Upon accessing this Portal, you explicitly consent to the jurisdiction of the Republic of India in accordance with its governing laws, regardless of conflict of laws principles. This Privacy Policy, along with any disputes arising in connection with it, is subject to and governed by the dispute resolution process outlined in the Terms and Conditions.

Updating Information:

Please notify D-LUDO promptly in the event of any changes, updates, or modifications to your information. Additionally, you have the option to review, update, or modify your information and user preferences by logging into your Profile page on the Portal.

Terms & Conditions

1. Acceptance of Terms
By participating in the online Ludo game with monetary transactions on this platform ("the Game"), you acknowledge and agree to abide by these terms and conditions. Your continued use of the platform constitutes acceptance of these terms.

2. Eligibility:
Participants must be of legal age and comply with the laws of their jurisdiction to engage in the Game. D-LUDO reserves the right to verify participant eligibility at any time.

3. Registration:
Users are required to register an account to participate in the Game. All registration information must be accurate and complete. Participants are responsible for maintaining the confidentiality of their account credentials.

4. Gameplay:
Participants engage in the Game with real money voluntarily. D-LUDO assumes no responsibility for financial losses incurred during gameplay. The outcome of the Game is determined by chance, and no skill-based elements are involved.

5. Financial Transactions:
Users may deposit money into their accounts to participate in the Game. All financial transactions are subject to applicable laws and regulations. D-LUDO employs secure payment methods, and users are responsible for the accuracy of their payment information.

6. Prize Distribution:
Winnings from the Game will be credited to the user's account. Users may withdraw their winnings in accordance with the withdrawal policies outlined on the platform. D-LUDO reserves the right to modify withdrawal procedures with prior notice.

7. Fair Play and Conduct:
Participants commit to fair and ethical gameplay. Any form of cheating, collusion, or fraudulent activity will result in immediate account suspension and potential legal action.

8. Platform Integrity:
Users are prohibited from attempting to disrupt the integrity of the platform, including but not limited to hacking, reverse engineering, or unauthorized access. Violation of platform integrity may result in legal action and termination of the user's account.

9. Modification of Terms:
D-LUDO retains the right to modify these terms and conditions at any time. Users will be notified of changes, and continued use of the platform implies acceptance of the revised terms.

10. Termination of Accounts:
D-LUDO reserves the right to terminate or suspend user accounts without prior notice in the event of a violation of these terms and conditions or if deemed necessary for legal or security reasons.

11. Governing Law and Jurisdiction:
These terms and conditions are governed by the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information:
For inquiries or assistance, users may contact D-LUDO through the provided contact information on the platform.

13. Communication Preferences:
By participating in the Game, users consent to receive communications related to the platform, including updates, promotions, and important announcements. Users can opt-out of promotional communications.

14. Responsible Gaming:
Participants are encouraged to engage in responsible gaming. If you believe you may have a gambling problem, please seek assistance from relevant support organizations.

15. Third-Party Services:
D-LUDO may integrate third-party services. Users are subject to the terms and conditions of such services when utilized within the platform.

16. Severability:
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

By participating in the online Ludo game involving money, users expressly agree to comply with these terms and conditions. D-LUDO reserves the right to take appropriate action for any breach of these terms, including legal recourse if deemed necessary.

Terms & Conditions for Transactions in the Game

1. Deposit and Account Funding:
a. Users may deposit funds into their account to participate in the Ludo game.
b. All deposits are subject to processing fees as outlined in the platform's fee schedule. c. Users are responsible for the accuracy of their deposit information.

2. Gameplay and Betting:
a. Users engage in the Ludo game with real money voluntarily.
b. Betting amounts are at the discretion of the user. c. D-LUDO assumes no responsibility for financial losses incurred during gameplay.

3. Winnings and Withdrawals:
a. Winnings from the Ludo game will be credited to the user's account.

b. Users may request withdrawals in accordance with the platform's withdrawal policies. c. Withdrawals are subject to processing times and may be subject to withdrawal fees.

4. Bonus and Promotions:
a. D-LUDO may offer bonuses or promotions at its discretion.
b. Bonus terms and conditions, including wagering requirements, will be clearly communicated to users.
c. Users must comply with bonus terms to be eligible for withdrawal.

5. Account Verification:
a. Users may be required to undergo account verification processes.
b. Failure to provide accurate verification documents may result in account suspension.

6. Fair Play and Conduct:
a. Participants commit to fair and ethical gameplay.
b. Any form of cheating, collusion, or fraudulent activity will result in immediate account suspension and potential legal action.

7. Transaction Security:
a. All financial transactions are conducted through secure and encrypted channels.
b. Users are encouraged to use secure passwords and take measures to protect their account information.

8. Modification of Transaction Terms:
a. D-LUDO retains the right to modify transaction terms at any time.
b. Users will be notified of changes, and continued use of the platform implies acceptance of the revised terms.

9. Termination of Accounts:
a. D-LUDO reserves the right to terminate or suspend user accounts without prior notice for violations of transaction terms or legal or security reasons.

10. Governing Law and Jurisdiction:
a. Transaction terms are governed by the laws of the Republic of India.
b. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.

11. Contact Information:
a. For inquiries or assistance related to transactions, users may contact D-LUDO through the provided contact information on the platform.

By engaging in Ludo game transactions, users expressly agree to comply with these transaction terms. D-LUDO reserves the right to take appropriate action for any breach of these terms, including legal recourse if deemed necessary.

No Refund Policy

1. Acceptance of Terms:
By accessing and using [Your Game's Name], you agree to abide by these terms and conditions, including the no-refund policy outlined herein.

2. Digital Goods:
[Your Game's Name] involves the purchase of digital goods, such as virtual coins, power-ups, or other in-game items.

3. No Refund Policy:
[Your Game's Name] has a strict no-refund policy for all digital purchases. Once a purchase is made, it is considered final, and no refunds will be provided under normal circumstances.

4. Consumable Nature of Digital Goods:
Users acknowledge that digital goods purchased in [Your Game's Name] are often consumed or used immediately, making it impractical to process refunds.

5. User Responsibility:
Users are responsible for ensuring the accuracy of their purchase selections before completing a transaction. is not liable for any errors made by the user during the purchasing process.

6. Exceptions:
you may, at its discretion, consider refund requests in exceptional cases, such as technical errors resulting in the non-delivery of purchased items.

7. Payment Authorization:
Users confirm that they are authorized to make payments using the selected payment method and are responsible for any transactions initiated through their account

8. Prevention of Abuse:
The no-refund policy is in place to prevent abuse or misuse of in-game purchases. Refunds will not be granted for items that have been used or consumed.

9. Contact Information:
Users may contact our customer support team at [customer support email or link] for inquiries or assistance related to their purchases.

10. Changes to Terms:
You reserves the right to update or modify these terms and conditions, including the refund policy. Users are encouraged to review the terms regularly.

11. Compliance with Applicable Laws:
- This no-refund policy is subject to applicable laws and regulations, and users may have certain rights under consumer protection laws.

Note:
Ensure that you tailor this template to accurately reflect the features and policies of your specific Ludo game. Legal advice may be necessary to ensure compliance with relevant laws and regulations.

THROUGH D-LUDO ONE CAM PLAY A TRADITIONAL LUDO GAME AGAINST ANY REAL PLAYER

1. Restrict, suspend, or terminate any User's access to all or any part of D-LUDO or D-LUDO Services.
2. Change, suspend, or discontinue all or any part of the D-LUDO Services.
3. Reject, move, or remove any material that may be submitted by a User.
4. Move or remove any content that is available on D-LUDO.
5. Deactivate or delete a User's account and all related information and files on the account;

How do i withdraw cash

You can withdraw your winning amount only from the win wallet. When you will win more than 50rs. as a winning amount, you can transfer this amount through Paytm , PHONE PAY, G- PAY or bank transfer. For any financial transaction, have no worries because we follow secure payment gateways.

1. To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
2. To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
3. To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
4. To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, D-LUDO, any software, hardware, or telecommunications equipment;
5. To advertise, offer or sell any goods or services for any commercial purpose on D-LUDO without the express written consent of D-LUDO;
6. To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
7. To advertise, offer or sell any goods or services for any commercial purpose on D-LUDO without the express written consent of D-LUDO;
8. To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
9. To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
10. To restrict or inhibit any other user from using and enjoying any public area within our sites;
11. To collect or store personal information about other Users;
12. To interfere with or disrupt D-LUDO, servers, or networks;
13. To impersonate any person or entity, including, but not limited to, a representative of D-LUDO, or falsely state or otherwise misrepresent User's affiliation with a person or entity;
14. To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through D-LUDO or to manipulate User's presence on D-LUDO;
15. To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
16. To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.

For getting any winning amount, participant may require to share his /her bank account details correctly D-LUDO is not liable for any transaction, if details provided by the user are incorrect. A participant will receive his/ her winnings in his bank account within 24-48 hrs of submitting redeem request. If there is any delay in receiving the winning amount, a participant can directly contact …D-LUDO Helpdesk. Participants may also required to confirm that they have read, and shall abide by, these Terms and Conditions. In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha or Telangana, such Participant will not be permitted to proceed to sign up for any round in the paid version of the Contest as described below. Contest(s), Participation and Prizes offers a platform where Any player who lose the game, will get its coins deducted at the very instant of losing the game equivalent to the playing table amount & the player who wins the game will get the winning coins in his D-LUDO wallet. For every winning, D- LUDO will deduct 18 % of the winning coins as a Platform fee & GST Taxations Winning coins would be immediately reflected in the winners D-LUDO Wallet after deduction of D-LUDO platform fee. A participant can redeem his/ her coins into the bank account or in Paytm wallet by submitting a redeem request & by providing correct bank or Paytm details. A participant can redeem coins from his / her D-LUDO wallet if & only if participant’s D-LUDO wallet has minimum of 200 coins. D-LUDO shall not charge any processing fee for the online transfer of winning amount from user’s wallet to the User's bank account on record with D-LUDO.

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Alex

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